Shopping Cart

$200.00 to free snakes!

Returns & Exchanges

• Custom manufactured and special packaging items are not returnable, Products may be returned within fourteen ( 14) days of delivery for credit or refund. Non-stock, custom made, and specially packaged products are non-returnable. Maxim Office Group reserves the right to charge an administration/handling fee of 10% to any returns. All returns must be accompanied by a Returns Authorisation Number. Please call 1800 25 35 35 to obtain.
• All Freight costs in relation to returns are at the Customers expense.
• Claims arising from damage or loss in transit must be made in writing within 7 days of date of invoice.

BTS Terms for Returns & Exchanges

All claims should be made by 14/02/2018 by contacting your Account Manager and requesting our Credit Request Application Form.

If goods prove to be faulty or damaged on delivery, they can be returned and a credit will be provided, with the exception of Non-Range products. If the school wishes to return any products, a re-stocking fee of 25% of the value of the goods returned or $10.00, whichever is greater, may be charged, unless due to our error. Credits will not be cash refunded to school but will show as a credit on account & will be redeemable by further purchases.