FAQ'S

General

Do you price match?

If you have found a cheaper advertised price elsewhere, please contact your account manager or call us on 1800 25 35 35.

Can I see a sample before ordering?

Please contact your account manager or call the office on 1800 25 35 35 to organise your sample order at no charge.

Can I get a quote on a list of products?

Option 1 Email the item/items list that you require a quote on to sales@maximofficegroup.com.au
A maxim representative will be in touch shortly with your special pricing
Option 2 Login to your account
Navigate to my account page
Select quote request
Add the items to the list and click submit quote request.
A maxim representative will be in touch shortly with your special pricing

How do I set up a school trading account?

Contact us on sales@maximofficegroup.com.au and we will set you up with a website login and school account for you to begin ordering.

I don't have the option to charge to account at checkout?

Call our friendly staff on 1800 25 35 35 to get your account updated to show a charge to account option at your checkout.

Can I apply for a bulk discount?

Please contact your account manager or the office on 1800 25 35 35 to discuss the quantity you require.

Can I setup a contracted price list?

Yes - to get your contracted price list set up please email your basket of goods through to your account manager or sales@maximofficegroup.com.au. Be sure to detail whether you would like the pricing available online or offline.

How long will it take for my order to arrive?

See delivery page here

How do I know if my order has been received?

Check your emails (spam folder) for an order confirmation or contact our team on 1800 25 35 35 if you are unsure.

What delivery charges will I incur for my order?

See delivery page here

Need information on returns and exchanges?

Visit our page here

The product I want isn’t showing or is out of stock what do I do?

Flag it with our team on 1800 25 35 35 and we can give you an accurate ETA or to discuss alternative options.

Can I share some feedback?

We would love to hear from you. Email us on sales@maximofficegroup.com.au to share your feedback

What is Maxim’s ABN?

Our ABN is 80 634 406 769

What is Maxim’s DoE vendor number?

Our DoE vendor number is 100472712